Services
Guest Wi-Fi, television, and phone for the whole property.
WiredStay provides every service a hospitality property needs: managed guest Wi-Fi, a branded portal with PMS integration, conference and event networks, free-to-guest television, secure casting, hotel phone systems, back-of-house networks, design and cabling, in-building cellular, brand compliance, vacation rental networks, and 24/7 guest support. One agreement, one network, one team.
Services
Guest Wi-Fi & Internet
Managed Guest Wi-Fi
Property-wide guest Wi-Fi that meets brand standards, logs guests in by room and name, and is monitored and supported by WiredStay around the clock.
Learn moreBranded Portal & PMS Integration
A branded welcome page that logs guests in by room and name, recognizes loyalty members, and sells upgrades, tied directly to your property management system.
Learn moreConference & Event Wi-Fi
Dedicated bandwidth, private networks, and on-site support for meetings, conferences, and events, with scheduling and billing your sales team controls.
Learn moreVacation Rental & Short-Term Rental Wi-Fi
Managed Wi-Fi, television, and smart home connectivity for vacation rental portfolios, resort villas, and short-term rental buildings, with no owner on site.
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Television, Casting & Phone
Free-to-Guest Television & IPTV
Free-to-guest television delivered over the property network to every room, with HD channel lineups, interactive menus, and no set-top boxes.
Learn moreGuest Casting & Streaming
Let guests cast from their own phones to the room television, securely and privately, with sessions that end at checkout.
Learn moreHotel Phone Systems
Cloud phone systems for the front desk, guest rooms, and back of house, with PMS integration, wake-up calls, and the emergency calling that Kari's Law and RAY BAUM's Act require.
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Network Infrastructure
Back-of-House & Point-of-Sale Networks
Secure, segmented networks for the front desk, point of sale, key systems, cameras, and staff devices, kept apart from guest traffic and built for PCI compliance.
Learn moreNetwork Design & Installation
Site surveys, radio-frequency design, structured cabling, telecom rooms, and installation for new hotels, renovations, and brand conversions.
Learn moreIn-Building Cellular (DAS)
Distributed antenna systems and carrier-approved boosters that give guests full bars in rooms, ballrooms, elevators, and parking structures.
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Operations & Support
Brand Standards & Compliance
Networks designed, documented, and tested to the connectivity standards of the major hotel brands, ready for inspection and property improvement plans.
Learn more24/7 Guest Support & Monitoring
U.S.-based support that guests reach directly by phone, text, and chat, backed by a network operations center that watches every property at all hours.
Learn moreSupport
Guests call us. Your front desk keeps checking people in.
Our U.S.-based support team takes guest calls, texts, and chats 24 hours a day, 365 days a year, and our network operations center watches every access point at every property. The front desk, engineering, and conference services have a separate staff line.
How it works
From free assessment to 24/7 support.
- 01
Free property assessment
We review the property, the brand standard, the existing network, your group business, and your goals, and return a proposal with a design and pricing.
- 02
Site survey and design
Engineers walk the property or work from the drawings, measure signal, and produce a radio-frequency and cabling design for rooms, meeting space, public areas, and back of house.
- 03
Agreement
You choose the services, the guest tiers, and the funding structure, and we set the schedule around occupancy, group bookings, and any brand deadline.
- 04
Installation
Our crews install the backbone, switching, access points, televisions, and phones floor by floor, returning rooms to service the same day.
- 05
Launch
The welcome page, television lineup, and phone system go live, staff are trained, and our support team is answering before the first guest connects.
- 06
Monitoring and support
Our network operations center watches the property around the clock, guests reach us directly, and you receive reporting by property and portfolio.
Why WiredStay
What makes WiredStay different.
Built only for hospitality
WiredStay does not sell to offices or apartments. Our designs, welcome pages, support scripts, and agreements exist for hotels, resorts, and rentals, and for the guests who stay in them.
One company, nationwide
We serve properties in all 50 states from our headquarters in Las Vegas, with network operations around the clock and technicians dispatched to every market. A portfolio gets one program, one portal, and one support number everywhere.
Guests call us, not the front desk
Our U.S.-based support team takes guest calls, texts, and chats 24 hours a day, 365 days a year. Your night auditor is out of the help desk business.
Brand standards, documented
Networks are designed to the current connectivity standards of the major brands, tested before the inspector arrives, and documented the way the brand asks.
Owned and operated end to end
WiredStay designs the network, installs it, monitors it, and supports it. There is no handoff between a cabling contractor, a carrier, and a help desk, and no one to point fingers at.
Revenue, not just an expense
Premium tiers, conference networks, and event day passes are sold through the portal and the scheduler, so the network pays for itself and then some.