Managed Wi-Fi, television, and phone for hotels in Boston, MA

Guest technology for hotels in Boston

WiredStay provides managed guest Wi-Fi, conference networks, free-to-guest television, casting, and phone systems for hotels, resorts, and short-term rentals in Boston, MA. We design the network, install it floor by floor, monitor it around the clock, and take every guest support call, so properties in the Seaport, Back Bay, Fenway, Allston, and Cambridge deliver connectivity that meets the brand standard and the review.

Designed for Boston properties

With one of the largest student populations in the country and a September 1 move-in day that fills the whole city, Boston is the definition of a peak-load market. Properties near the Boston Convention and Exhibition Center, Fenway Park, and Faneuil Hall host groups, conventions, and events that fill meeting space to capacity, and WiredStay designs conference networks for those rooms at full occupancy, with reserved bandwidth per event and a scheduler your sales team controls.

Services available in Boston

Every WiredStay property in Boston can combine the services it needs on one agreement: managed guest Wi-Fi with a branded welcome page tied to the property management system, free and premium bandwidth tiers, dedicated conference and event networks, free-to-guest HD television over IP with no set-top boxes, secure casting from the guest's own phone, and a cloud phone system with PMS integration and Kari's Law and RAY BAUM's Act emergency calling. We also design structured cabling and telecom rooms for new builds and renovations, PCI-ready back-of-house networks for payments and operations, in-building cellular for towers and ballrooms, and managed gateways for vacation rental portfolios.

Property types we serve in Boston

In Boston we serve full-service and convention hotels, select-service and limited-service flags, extended-stay properties, boutique and independent hotels, resorts and casinos, conference centers and venues near the Boston Convention and Exhibition Center, Fenway Park, and Faneuil Hall, vacation rental portfolios, motels and economy lodging, and hostels and lodges. Each property type has its own page describing how WiredStay structures the service for it.

How a project in Boston works

A WiredStay engagement in Boston begins with a free property assessment. We review the property, the brand standard, the existing network, your group business, and your goals, then return a proposal with a design and pricing. Installation in an operating hotel is scheduled floor by floor with rooms returned to service the same day, and brand conversion and PIP deadlines are planned backward from the inspection date. New construction projects join at the drawing stage and go live for opening day.

Support that guests reach directly

Guests in Boston call, text, or chat with WiredStay directly, 24 hours a day, 365 days a year, and our network operations center watches every access point, switch, and circuit on the property. Owners, management companies, and general managers receive uptime, usage, and ticket reporting by property and by portfolio, with the records a brand review asks for. The same program runs at every WiredStay property nationwide, so a portfolio with hotels in Boston and in other markets gets one portal, one support number, and one standard of service.