Managed Wi-Fi, television, and phone for hotels in Jacksonville, FL

Guest technology for hotels in Jacksonville

WiredStay provides managed guest Wi-Fi, conference networks, free-to-guest television, casting, and phone systems for hotels, resorts, and short-term rentals in Jacksonville, FL. We design the network, install it floor by floor, monitor it around the clock, and take every guest support call, so properties in Downtown, Riverside, San Marco, the Southside, and Jacksonville Beach deliver connectivity that meets the brand standard and the review.

Designed for Jacksonville properties

Jacksonville's sprawling footprint and hurricane season make generator-backed telecom rooms and surge protection part of the standard design. Properties near the Prime Osborn Convention Center, the Jacksonville beaches, and EverBank Stadium host groups, conventions, and events that fill meeting space to capacity, and WiredStay designs conference networks for those rooms at full occupancy, with reserved bandwidth per event and a scheduler your sales team controls.

Services available in Jacksonville

Every WiredStay property in Jacksonville can combine the services it needs on one agreement: managed guest Wi-Fi with a branded welcome page tied to the property management system, free and premium bandwidth tiers, dedicated conference and event networks, free-to-guest HD television over IP with no set-top boxes, secure casting from the guest's own phone, and a cloud phone system with PMS integration and Kari's Law and RAY BAUM's Act emergency calling. We also design structured cabling and telecom rooms for new builds and renovations, PCI-ready back-of-house networks for payments and operations, in-building cellular for towers and ballrooms, and managed gateways for vacation rental portfolios.

Property types we serve in Jacksonville

In Jacksonville we serve full-service and convention hotels, select-service and limited-service flags, extended-stay properties, boutique and independent hotels, resorts and casinos, conference centers and venues near the Prime Osborn Convention Center, the Jacksonville beaches, and EverBank Stadium, vacation rental portfolios, motels and economy lodging, and hostels and lodges. Each property type has its own page describing how WiredStay structures the service for it.

How a project in Jacksonville works

Getting started in Jacksonville is simple: request a free property assessment and WiredStay will survey the property, design the network, and return pricing. Our crews install floor by floor in operating hotels and alongside the trades in new construction. Once the network is live, the welcome page, television lineup, and phone system are switched on, staff are trained, and our support team is answering before the first guest connects.

Support that guests reach directly

Guests in Jacksonville call, text, or chat with WiredStay directly, 24 hours a day, 365 days a year, and our network operations center watches every access point, switch, and circuit on the property. Owners, management companies, and general managers receive uptime, usage, and ticket reporting by property and by portfolio, with the records a brand review asks for. The same program runs at every WiredStay property nationwide, so a portfolio with hotels in Jacksonville and in other markets gets one portal, one support number, and one standard of service.