Managed Wi-Fi, television, and phone for hotels in Raleigh, NC

Guest technology for hotels in Raleigh

Hotels in Raleigh, NC compete for guests who judge a stay on the Wi-Fi before they judge the bed. WiredStay delivers it under one agreement: brand-standard guest Wi-Fi with login by room and name, dedicated conference networks, television and casting in every room, phone systems that know which room is calling, and U.S.-based support that guests in Downtown, Glenwood South, North Hills, Cameron Village, and Cary reach directly, 24 hours a day.

Designed for Raleigh properties

Raleigh's research and technology employers, plus three major universities in the Triangle, keep demand for student and professional housing high year-round. Our engineers survey each property in Raleigh on site or from the drawings, produce a radio-frequency and cabling design for its construction type, and specify equipment rated for local conditions. Hotels near the Raleigh Convention Center, PNC Arena, and the North Carolina Museum of Art, where event and leisure demand is high, get designs sized for peak occupancy.

Services available in Raleigh

Every WiredStay property in Raleigh can combine the services it needs on one agreement: managed guest Wi-Fi with a branded welcome page tied to the property management system, free and premium bandwidth tiers, dedicated conference and event networks, free-to-guest HD television over IP with no set-top boxes, secure casting from the guest's own phone, and a cloud phone system with PMS integration and Kari's Law and RAY BAUM's Act emergency calling. We also design structured cabling and telecom rooms for new builds and renovations, PCI-ready back-of-house networks for payments and operations, in-building cellular for towers and ballrooms, and managed gateways for vacation rental portfolios.

Property types we serve in Raleigh

In Raleigh we serve full-service and convention hotels, select-service and limited-service flags, extended-stay properties, boutique and independent hotels, resorts and casinos, conference centers and venues near the Raleigh Convention Center, PNC Arena, and the North Carolina Museum of Art, vacation rental portfolios, motels and economy lodging, and hostels and lodges. Each property type has its own page describing how WiredStay structures the service for it.

How a project in Raleigh works

A WiredStay engagement in Raleigh begins with a free property assessment. We review the property, the brand standard, the existing network, your group business, and your goals, then return a proposal with a design and pricing. Installation in an operating hotel is scheduled floor by floor with rooms returned to service the same day, and brand conversion and PIP deadlines are planned backward from the inspection date. New construction projects join at the drawing stage and go live for opening day.

Support that guests reach directly

Guests in Raleigh call, text, or chat with WiredStay directly, 24 hours a day, 365 days a year, and our network operations center watches every access point, switch, and circuit on the property. Owners, management companies, and general managers receive uptime, usage, and ticket reporting by property and by portfolio, with the records a brand review asks for. The same program runs at every WiredStay property nationwide, so a portfolio with hotels in Raleigh and in other markets gets one portal, one support number, and one standard of service.